Privacy policy
Who we are
Business Buy Canada is the operating name of 2858708 Alberta Inc., an Alberta corporation (“we”, “us”). We introduce buyers and sellers of Canadian businesses. Our mailing address is 288146 160 Ave W, Foothills, AB T0L 1W2.
Our privacy officer, Keland Friesen, answers questions about this policy and your information. Email keland@businessbuycanada.org or write to the address above.
Laws we follow
We handle personal information under Alberta's Personal Information Protection Act (PIPA) and, where it applies, the federal Personal Information Protection and Electronic Documents Act (PIPEDA). We follow Canada's Anti-Spam Legislation (CASL) for electronic messages. We don't serve Quebec yet.
What we collect
- Business owners: your name, business name, contact details, province, and what you choose to tell us about your business and your plans.
- Buyers and investors: your name, contact details, province, and what you're looking for, such as industry, region and budget.
- Our conversations: notes from calls and messages. Calls may be recorded for quality, training and an accurate record. We tell you at the start of the call, and you can ask us not to record.
- Where it comes from: you, public sources such as your business's own website or a listing you published, or a person who referred you (we'll tell you who).
This website doesn't use advertising pixels, analytics or tracking cookies. Our web host keeps standard server logs, such as IP addresses, for security.
Why we use it
To answer your enquiry and talk with you about selling or buying a business; to make introductions you agree to; to prepare agreements; to keep records and meet our legal duties; and to prevent fraud and spam. We use your information with your consent, or as the law allows.
Messages from us
Sending us a form means you're asking us to contact you about it. If you tick the optional box on a form, you also agree that we may email, call or text you about future opportunities and updates. You can change your mind at any time: reply “unsubscribe” to an email, reply STOP to a text, or contact our privacy officer. We stop right away, on every channel.
Who we share it with
- Buyers or owners we introduce you to, only with your agreement. Until both sides have signed, a buyer sees only an anonymous summary that the owner has approved.
- Service providers who help us run the business: GoHighLevel (our contact and calling system), Google Workspace (email and documents), Slack (team messaging) and Netlify (this website).
- Professional advisers, such as lawyers and accountants, and anyone the law requires.
We don't sell personal information.
Storage outside Canada
Several of our service providers, including GoHighLevel, Google and Netlify, store or process information in the United States. While it's there, it may be accessible to courts and authorities under US law. We use contracts and security measures to protect it. Ask our privacy officer if you'd like to know more about our service providers outside Canada.
AI tools
We may use AI tools to help draft and answer messages. A person supervises them, and they don't make decisions about you on their own. If you ask whether you're talking with a person or an AI, we'll tell you.
Your choices and rights
- Ask what personal information we hold about you, and ask us to correct it.
- Withdraw your consent. Some things we do for you may then not be possible.
- Complain to our privacy officer. You can also contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
We answer access and correction requests within 45 days.
Security and how long we keep it
Only people who need your information can see it, and we use strong passwords and two-step sign-in where our providers offer it. We keep information for as long as we need it for the reasons above and our legal duties, then delete or anonymize it. If you ask us not to contact you, we keep a minimal record so we can honour that. We report serious privacy breaches as the law requires.
Changes
We'll post any changes here with a new date. For important changes, we'll also let you know.